Política de frete

At Powerful Flooring LLC, we are committed to providing a reliable and transparent delivery experience for all orders. This Shipping Policy outlines our order processing times, delivery schedules, shipping fees, and other important details to help you understand how your order will be handled.

Order Processing And Delivery Schedule

Once an order is placed on our website, our team begins processing it promptly. All orders are handled during our standard business days, Monday through Friday.

Standard Shipping Handling Time:

  • Order Handling Time: 1–2 business days (Monday to Friday)

This includes order verification, product preparation, and packaging before shipment.

Standard Shipping Transit Time:

  • Transit Time: 4–6 business days (Monday to Friday)

This refers to the time it takes for the shipment to travel from our facility to your delivery address after dispatch.

Total Shipping Time (Handling Time & Transit Time):

  • Estimated Total Delivery Time: 5–8 business days (Monday to Friday)

Please note that delivery timelines are estimates and may vary depending on location, carrier operations, and external factors.

Order Cut-Off Time

  • Order Cut-Off Time: 04:00 PM

  • Timezone: (GMT-05:00) Eastern Standard Time (New York)

Orders placed after the cut-off time will be processed on the next business day.

Order Confirmation

After placing your order, you will receive an email confirmation containing your order details.

Once your order has been shipped:

  • A shipping confirmation email will be sent

  • Tracking information and a tracking link will be provided

  • You will be able to monitor the progress of your shipment

Shipping Carrier

We work with reliable shipping carriers within the United States to ensure safe and timely delivery of your orders. Carrier selection may vary depending on the destination and shipment requirements.

Shipping Locations

We currently ship orders within the United States only. At this time, we do not offer international shipping.

Shipping Fee

  • Flat Rate Shipping Fee: $195 (USD)

The shipping cost is clearly displayed at checkout before completing your purchase. There are no hidden shipping charges.

Currency

All prices and transactions on our website are processed in United States Dollars (USD).

Tracking

Once your order has been dispatched, a tracking number will be sent to your registered email address.

  • Tracking updates may take up to 24 hours to appear

  • Customers can use the tracking link provided to check delivery status

Lost Packages

If your package is marked as delivered but you have not received it, please take the following steps:

  • Verify that the shipping address provided is correct

  • Check all possible delivery locations at your property

  • Contact neighbors or household members who may have received the package

  • Reach out to the shipping carrier using your tracking number

If your package is confirmed as lost, please contact us with your order details. We will review the situation and provide a suitable resolution, which may include a replacement or refund.

Delays

While we aim to meet all estimated delivery timelines, delays may occur due to:

  • High shipping volumes

  • Weather conditions

  • Carrier disruptions or logistical issues

If your order is delayed beyond the expected timeframe, please contact us for assistance.

Contact Us:

Business Address: 572 Market St, Newark, NJ 07105, USA
Email: info@powerfulflooringllc.com
Phone Number: +1 (973) 418-9179
Business Hours: 9:00 am to 5:00 pm Between Monday to Friday (GMT-05:00)